Daily News

BPOs face slowing growth this year

Many business process outsourcing (BPO) companies expect flat growth or a contraction this year, according to an informal poll conducted by the Information Technology and Business Process Association of the Philippines (IBPAP). The IBPAP polled more than 70 member companies earlier this month, wherein 18% of the respondents said they expect revenues to contract and 36% see business to remain flat this year. On the other hand, 46% of the companies polled anticipate about 3-7% growth this year.